food & drink project

Copper Kettle

A bold, playful online shop for a small-batch hot sauce maker moving from market stalls to nationwide delivery.

Industry
Food & Drink
Services
New Website, Brand & Words
Timeline
3 weeks
Platform
Website builder + shop
Launched
2024
the starting point

The challenge

Copper Kettle had a loyal following at weekend markets and a waiting list of people asking to order online. What they didn’t have was a shop, product photos, or the words to describe twelve different sauces.

They also had a hard deadline: a feature in a regional food magazine, three weeks away.

what we did

The approach

We ran the design and copy side by side. A short naming-and-tone workshop gave us a voice: cheeky, warm, slightly unhinged about chilli. Product descriptions followed the same pattern, so heat level, pairings and ingredients are always in the same place.

The shop is built on a platform the owners can run themselves, with stock levels, bundles and subscriptions handled without any custom code. Bright colours carry over from the stall, so market regulars recognise it instantly.

What I built

  • 01

    Heat-level filter

    Shoppers filter by heat, flavour and pairing in one tap.

  • 02

    Bundles & subscriptions

    Monthly sauce club set up on day one.

  • 03

    Product copy

    Twelve product descriptions written to a consistent, tasty template.

  • 04

    Owner training

    A recorded walkthrough so the team can add new sauces themselves.

the numbers

The results

3 wksfrom first call to launch
200+orders in the first month
18%of customers joined the sauce club

“We went from a card reader at a market stall to shipping all over the country, in less than a month. Still slightly in shock.”

CK
FounderCopper Kettle
one last thing

Ready for a site that pulls its weight?

One designer on every call, page and fix. No pitch, no account manager, just straight answers and a site you’re proud to send people to.

Let’s talk
(drop me a line)

Email hello@headwaydesign.ca. I reply to every message myself.